FAQ

  • GENERAL

    What services do you offer?
    We specialize in custom screen printing, embroidery, and wide-format printing for schools, businesses, organizations, and local events. From t-shirts and uniforms to banners and signs — if you can think it, we can print it!

    Where are you located?
    We’re proudly based in Riverside, California, and have been serving our community for over 25 years.

    Do you have a minimum order?
    Minimums vary by service:

    Screen Printing: 12 pieces minimum

    Embroidery: 6 pieces minimum

    Wide-Format Printing: No minimum — we can handle one-offs like signs or banners.

  • QUOTES & ORDERS

    How do I get a quote?
    You can request a quote directly through our Quick Quote page or Contact Us with your project details. We’ll get back to you within 1 business day.

    What’s the turnaround time?
    Standard turnaround is about 7–10 business days from artwork approval and payment. Rush services may be available — just ask!

    Can I see a proof before you print?
    Yes! We’ll send you a digital proof to approve before anything goes to production.

  • ARTWORK

    What kind of artwork do you need?
    For best results, we prefer vector files (.AI, .EPS, .PDF). If you don’t have this, we can help you recreate your design for a small fee.

    Can you help with design?
    Absolutely — our in-house design team can help you bring your vision to life or tweak your existing artwork to make sure it prints perfectly.

  • PAYMENTS

    What payment methods do you accept?
    We accept credit cards, checks, and company purchase orders for approved accounts.

    Do I have to pay in advance?
    Yes — we require payment before production begins to keep everything on track.

  • PICKUP & DELIVERY

    Do you ship orders?
    Yes! We offer local pickup at our Riverside shop or shipping within the U.S. Just let us know your preference when you order.

  • OTHER QUESTIONS

    Can I reorder the same design later?
    Of course! We keep your artwork on file to make reorders quick and easy.

    Do you offer discounts for large orders?
    Yes! Contact us for volume pricing — we love supporting schools, teams, and community groups.

    Still have questions?
    We’re here to help! Contact us and we’ll be glad to answer anything else.